Everyone in business should have the skills and knowledge to use and spot persuasive language for the benefit of the business and the customer. This helps not only in sales but in general it is the handle that turns the cogs behind a team. Getting people to help and do things for each other happily, team cohesion, internal and external relationships all benefit and create a well oiled machine and increase enjoyment at work.
You can change your future by changing your attitude.
Jessica Schlupp-Taylor
Practitioner