About

/About
About 2025-06-13T14:26:06+00:00

Helping businesses unlock the full potential of their people, turning human talent into their greatest competitive advantage

Jessica Schlupp-Taylor
OD, Coach and Therapist

My Exceptional, a bit about me

Psychology, business and people, that’s my passion.

At My Exceptional, I transform the way organisations invest in their greatest asset — their people. As a seasoned senior management consultant with a powerful blend of business strategy, behavioural insight, and human-centered leadership, I partner with businesses to create cultures where people and performance thrive side by side.

With over a decade of hands-on experience leading Organisational Development (OD), Change, and Transformation programmes across sectors — from finance, technology, and manufacturing to housing, logistics, and professional services — I know what it takes to turn vision into action. Whether shaping leadership capability, embedding culture, improving customer and employee experience, or driving wellbeing and inclusion agendas, I deliver outcomes that matter: measurable, sustainable, and meaningful.

Underpinned by an MBA, a BSc in Psychology, and a toolkit of executive coaching, NLP, CBT, and clinical hypnotherapy, my approach balances hard commercial acumen with deep human understanding. I work with boards, leaders, and teams to spark engagement, build resilience, and unlock potential — connecting strategy, people, and data to create lasting change.

Organisations choose to work with me on a retained, consultancy, or project basis because I don’t just advise — I embed, lead, and deliver. From culture transformation to leadership development, EDI strategy to well being frameworks, I roll up my sleeves and make it real, leaving my clients stronger, smarter, and more future-fit.

If you want a partner who can elevate your people strategy, transform your leadership impact, and drive exceptional business performance — let’s make it happen.

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Jessica Schlupp-Taylor
Jessica Schlupp-TaylorNLP Master Practitioner and Coach
“A strong supportive friendly person who will be honest yet kind to help you along the right path”

My Exceptional summary

As an accomplished senior management consultant with a strong foundation in organisational development, change management, and strategic transformation, I specialise in helping organisations bridge the crucial gap between strategy, people, and measurable outcomes. My approach blends robust business acumen—underpinned by an MBA (top of class in corporate finance and risk management)—with deep behavioural insight, offering clients not just technical expertise, but a partner who truly understands how to make change stick and performance sustainable.

Organisations benefit from working with me because I don’t offer “off-the-shelf” solutions. I tailor my work to your culture, challenges, and ambitions—whether you need a fresh customer experience strategy, leadership development interventions, a well being transformation or an inclusive talent plan. I partner directly with boards, senior leaders, and teams to ensure that every intervention not only aligns with business objectives but also resonates at the human level—where real change happens.

Having delivered impact across sectors including housing, transport, tech, manufacturing, finance, and professional services, I bring breadth, depth, and a proven track record of success—including measurable improvements in engagement, leadership capability, customer satisfaction, and cultural alignment.

What I can bring to your organisation:

  • Organisational Development strategies that align people, culture and performance.

  • Change management programmes that drive sustainable behaviour shift and business outcomes.

  • Leadership and management development to future-proof your talent pipeline.

  • Executive and team coaching that connects personal growth with organisational success.

  • Talent, well being, and EDI strategies that embed inclusion and thrive-at-work cultures.

  • Measurable improvements in engagement, customer experience and leadership effectiveness.

Clients have seen:

  • A 20% improvement in employee engagement metrics.

  • A 15% increase in leadership effectiveness scores.

  • Strengthened well being cultures backed by tailored, actionable frameworks.

  • Sustainable improvements in customer experience and Net Promoter Scores.

If you are looking for a thoughtful, commercially-minded and people-centred partner to support your organisation—whether for a project, retained consultancy, or interim leadership role—I’d love to explore how we can work together.

You can contact me directly by email or phone, or book a complimentary 30-minute consultation to discuss your needs and goals.

📧 Email: Jess@myexceptional.co.uk
📞 Phone: 07943394147
🗓️ Book a free 60-minute consultation: https://calendly.com/jess-bebetter/business-meeting

Let’s unlock your organisation’s potential—one conversation at a time.

My children, the way they are able to make you feel the entire spectrum of emotions in a one minute window. The gym, currently learning to Olympic Weightlift (Thanks to NTPT), exercise and learning is great. Since having children I don’t have the time to commit to a team otherwise I’d be playing rugby, netball and basketball. Any sport and exercise (ok, not snooker but all other sport). Animals but not insects (in the circle of life insects are very useful, just not too close to me).

I love dancing, no official talent other than immense enthusiasm, (I’m a car dancing champion, ok there’s no such competition but if there was I’d win it, look out for me on the m42 traffic jams). Cuddles with my children, seeing them skip down the street when adults walk makes me smile from ear to ear.  Food, especially if someone else cooks it, doesn’t matter what it is or tastes like if someone else cooks it, I’m just a grateful recipient (Vicky and Mops thanks for all the dinners).

Tea and coffee, a good cuppa warms my insides. Spending time with people, I’m a sociable person who loves a good chat with friends, family and meeting new people. I love learning, especially from someone who is passionate about a topic, passion draws you in. Books, learning from them, seeing different perspectives. I love the variety of personalities in people. I love solving problems, including sudoku and logic problems.

I love my bed in the morning when it’s snuggly and warm and perfectly shaped for my body and head, (not that they’re separate, they are together but my head is on the pillow, body on the sheet, obviously). I love being outside in fresh air (mainly when it’s not freezing but I’ve heard there’s no such thing as bad weather, only bad clothes so I guess even when it’s freezing I love being outside if I’m wearing the right clothing, haven’t found that yet though). Being outside to appreciate plants, nature, life, and growth. The sunset which reminds me we live on a planet in a universe and not just in a house in a town, helps me to put things into perspective. I love being warm. I love my glasses, they’re only a minor prescription but seeing is so much easier now I have them, the sound of rain on a tent and being safe, feeling safe in someone’s embrace.

Lots more stuff but that gives you an idea.

My children saying they don’t like my cooking before they’ve even tried it, people who park on zigzags at school, people who park in disabled spots or parent and child spaces when they’re not disabled and don’t have children, short days (as in Winter, but I can’t say Winter because I like Christmas, I just don’t like the lack of light in Winter). Wind.

Me being late and me being lost: these are my stress triggers. McDonalds running adverts to say that they’re Chicken McNuggets are 100% chicken breast when only 45% of a chicken McNugget is actually chicken! When I see the petrol light come on the car- it feels like a waste of my life filling up my car with fuel, clearly it’s not, I’d waste a lot more time broken down on the side of the road if I didn’t fill up, but I can’t help disliking the light. Cheese with mould in.

People who don’t pick up after their dogs, or they do and leave the bag, what is that about? Getting out of bed, unless there’s a holiday involved. Companies that add sugar (under various nicknames) into everything! Including yes, ham, bacon, cheese and onion crisps to mention only a few.

Explore how I can help

You can change your future by changing your attitude.

Jessica Schlupp-Taylor
Practitioner