Helping businesses unlock the full potential of their people, turning human talent into their greatest competitive advantage
Jessica Schlupp-Taylor
OD, Coach and Therapist
My Exceptional, a bit about me
Psychology, business and people, that’s my passion.
At My Exceptional, I transform the way organisations invest in their greatest asset — their people. As a seasoned senior management consultant with a powerful blend of business strategy, behavioural insight, and human-centered leadership, I partner with businesses to create cultures where people and performance thrive side by side.
With over a decade of hands-on experience leading Organisational Development (OD), Change, and Transformation programmes across sectors — from finance, technology, and manufacturing to housing, logistics, and professional services — I know what it takes to turn vision into action. Whether shaping leadership capability, embedding culture, improving customer and employee experience, or driving wellbeing and inclusion agendas, I deliver outcomes that matter: measurable, sustainable, and meaningful.
Underpinned by an MBA, a BSc in Psychology, and a toolkit of executive coaching, NLP, CBT, and clinical hypnotherapy, my approach balances hard commercial acumen with deep human understanding. I work with boards, leaders, and teams to spark engagement, build resilience, and unlock potential — connecting strategy, people, and data to create lasting change.
Organisations choose to work with me on a retained, consultancy, or project basis because I don’t just advise — I embed, lead, and deliver. From culture transformation to leadership development, EDI strategy to well being frameworks, I roll up my sleeves and make it real, leaving my clients stronger, smarter, and more future-fit.
If you want a partner who can elevate your people strategy, transform your leadership impact, and drive exceptional business performance — let’s make it happen.
My Exceptional summary
As an accomplished senior management consultant with a strong foundation in organisational development, change management, and strategic transformation, I specialise in helping organisations bridge the crucial gap between strategy, people, and measurable outcomes. My approach blends robust business acumen—underpinned by an MBA (top of class in corporate finance and risk management)—with deep behavioural insight, offering clients not just technical expertise, but a partner who truly understands how to make change stick and performance sustainable.
Organisations benefit from working with me because I don’t offer “off-the-shelf” solutions. I tailor my work to your culture, challenges, and ambitions—whether you need a fresh customer experience strategy, leadership development interventions, a well being transformation or an inclusive talent plan. I partner directly with boards, senior leaders, and teams to ensure that every intervention not only aligns with business objectives but also resonates at the human level—where real change happens.
Having delivered impact across sectors including housing, transport, tech, manufacturing, finance, and professional services, I bring breadth, depth, and a proven track record of success—including measurable improvements in engagement, leadership capability, customer satisfaction, and cultural alignment.
What I can bring to your organisation:
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Organisational Development strategies that align people, culture and performance.
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Change management programmes that drive sustainable behaviour shift and business outcomes.
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Leadership and management development to future-proof your talent pipeline.
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Executive and team coaching that connects personal growth with organisational success.
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Talent, well being, and EDI strategies that embed inclusion and thrive-at-work cultures.
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Measurable improvements in engagement, customer experience and leadership effectiveness.
Clients have seen:
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A 20% improvement in employee engagement metrics.
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A 15% increase in leadership effectiveness scores.
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Strengthened well being cultures backed by tailored, actionable frameworks.
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Sustainable improvements in customer experience and Net Promoter Scores.
If you are looking for a thoughtful, commercially-minded and people-centred partner to support your organisation—whether for a project, retained consultancy, or interim leadership role—I’d love to explore how we can work together.
You can contact me directly by email or phone, or book a complimentary 30-minute consultation to discuss your needs and goals.
📧 Email: Jess@myexceptional.co.uk
📞 Phone: 07943394147
🗓️ Book a free 60-minute consultation: https://calendly.com/jess-bebetter/business-meeting
Let’s unlock your organisation’s potential—one conversation at a time.
You can change your future by changing your attitude.
Jessica Schlupp-Taylor
Practitioner
